Shipping operations and Customer Service Center (TEL & Contact Form) will be closed from May 2 – 6, 2021.
Online ordering is available 24 hours a day during the holidays.
Delivery may be delayed due to stock status and the rush of orders before and after Golden Week. Please also be aware that delivery may be delayed in some areas due to the declaration of a state of emergency regarding the coronavirus (COVID-19).
We cannot reply to inquiries through the Contact Form from May 2, to May 5. Please refer to the FAQ first. If the problem is not resolved, please send an inquiry after May 6.
We ask your kind understanding and apologize for the inconvenience.