May Holiday Closure Notice
Thank you very much for using the MARK & LONA GLOBAL ONLINE STORE.
Please be informed that we will be closed for a series of national holidays in Japan during the following period.
During this period, our customer service via phone and email will be closed.
We apologize for any inconvenience this may cause and kindly ask for your understanding.
*Inquiries received during the closure will be addressed sequentially once we resume operations.
| Friday, May 1 | Open as usual |
| Saturday, May 2 | Open as usual *Customer service closed |
| Sunday, May 3 | Closed |
| Monday, May 4 | Closed |
| Tuesday, May 5 | Closed |
| Wednesday, May 6 | Closed |
*Shipping will resume sequentially from Thursday, May 7.
[Regarding Shipping]
Closure Period: Sunday, May 3, 2026 - Wednesday, May 6, 2026
[Regarding Inquiries]
Customer Service Closure Period: Saturday, May 2, 2026 - Wednesday, May 6, 2026
Resumption Date: We will sequentially respond to inquiries starting from Thursday, May 7, 2026.
*Regular business hours will resume on Thursday, May 7, 2026.
[Important Notes]
- We will not be able to reply to inquiries during the closure period.
- We cannot accept cancellation requests or point applications during the closure period.
*Please note that there may be delays in delivery due to traffic congestion or bad weather.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding.