Notice of Summer Holiday Closure for Shipping and Customer Support

Thank you for using the MARK & LONA GLOBAL Online Store.

Please be informed that our shipping operations and customer support will be closed for the summer holidays during the following period.

Inquiries received during this time will be answered sequentially once our customer support resumes. We apologize for any inconvenience this may cause and sincerely appreciate your understanding.

[Holiday and Shipping Schedule]

• ・August 8 (Sat): Closed
• ・August 9 (Sun): Closed
• ・August 10 (Mon): Normal Operations
• ・August 11 (Tue): Closed
• ・August 12 (Wed): Closed
• ・August 13 (Thu): Closed
• ・August 14 (Fri): Normal Operations
• ・August 15 (Sat): Closed
• ・August 16 (Sun): Closed

* Deliveries will resume sequentially starting from Monday, August 17.

[Customer Support]

• ・Closure Period: Saturday, August 8, 2026 – Sunday, August 16, 2026
• ・Support Resumes: Monday, August 17, 2026 (Inquiries will be answered sequentially.)

* Regular business operations will resume on Monday, August 17, 2026.

[Important Notes]

• ・We will be unable to reply to any inquiries during the holiday closure.
• ・We will not be able to process order cancellation requests or point applications during this period.
• ・Please note that there may be delays in deliveries due to heavy traffic or severe weather conditions.

We sincerely apologize for the inconvenience and thank you for your patience and continued support.