Important Notice Regarding Shipping During Golden Week in Japan
Thank you for your continued support of the MARK & LONA GLOBAL ONLINE STORE.
Please note that our business operations, including shipping and customer support, will be temporarily suspended during Japan’s Golden Week holidays from late April through early May.
Our online store will remain open and continue to accept orders during this period; however, shipping and customer service operations will resume sequentially from Wednesday, May 7th.
[Shipping Information]
| Date | Status |
|---|---|
| April 29th (Tuesday) | Closed |
| April 30th (Wednesday) | Normal operations |
| May 1st (Thursday) | Normal operations |
| May 2nd (Friday) | Normal operations |
| May 3rd (Saturday) | Closed |
| May 4th (Sunday) | Closed |
| May 5th (Monday) | Closed |
| May 6th (Tuesday) | Closed |
| May 7th (Wednesday) | Normal operations resume |
*Please note that regular business operations will resume on Wednesday, May 7th.
[Important Information]
- Inquiries received during the holiday period will be addressed in the order received after operations resume.
- Requests for order cancellations or point redemptions submitted during this time will be processed upon our return.
- Please note that delivery delays may occur due to holiday-related congestion or weather conditions.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and patience.