[IMPORTANT]Notice Regarding Fraudulent Websites Spoofing Our Official Store
Thank you for your continued support of MARK & LONA.
We have recently confirmed the existence of malicious fake websites (phishing sites) that illegally copy our website design, product images, and text to appear as though they are operated by us.
These fraudulent websites have absolutely no affiliation with our company. We strongly urge our customers to exercise extreme caution.
■ Our Official Website URLs
Our official online stores operate ONLY under the following URLs:
・Official Brand Site: https://brand.markandlona.com/
・GLOBAL Official Online Store: https://markandlona.us/
・Japan Official Online Store:https://www.markandlona.com/
※ WARNING ※
Any website operating under a domain other than the official URLs listed above is fraudulent. For your security, please do not access these sites, create accounts, or enter any personal or financial information. Always verify the exact URL in your browser's address bar before shopping.
■ Risks of Using Fake Websites
If you place an order or make a payment on a fraudulent website, you face severe risks, including:
・Theft of personal and financial information (credit card details, names, addresses, passwords).
・Payment for products that will never be delivered.
・Receipt of counterfeit goods or completely unrelated items.
■ Disclaimer
Please note that MARK & LONA and its operating company accept no responsibility or liability for any damages, monetary losses, or personal data compromises resulting from transactions or interactions on fraudulent websites.
■ What to Do If You Have Used a Fake Website
If you suspect you have entered your information or made a payment on a fraudulent site, please take the following steps immediately:
-
Contact Your Credit Card Company: Reach out to your card issuer immediately to report the fraud, freeze your card, and request a replacement.
-
Report to Authorities: Retain all transaction evidence (website screenshots, order confirmation emails, payment records) and report the incident to your local police department or cybercrime center.
-
Change Your Passwords: If you used a password on the fake site that is shared with other accounts (email, social media, other online stores), change those passwords immediately.
We are actively taking technical and legal measures, including reporting to relevant enforcement authorities, to take down these fraudulent sites.
We deeply appreciate your vigilance and assistance in ensuring a safe shopping environment.