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Shipping Policy
Delivery Information
Free shipping for purchases over ￥13,000
※Exclude some products (caddy bags, Epon, ETC)※
Please note that all products are shipped by FEDEX.
You can check the delivery status on My Page.
Customer is responsible for all return and reshipment charges due to their circumstances.
No minimum required!?
- At this time we ship to the following countries:?United States, South Korea, China, Hong Kong SAR, India, Indonesia, Jordan, Macao SAR, Malaysia, Philippines, Saudi Arabia, Singapore, Taiwan, Thailand, United Arab Emirates, Vietnam, Denmark, France, Germany, Netherlands, Norway, Sweden, Switzerland, Turkey, South Africa, Costa Rica, Argentina, Brazil, Australia, New Zealand, Canada, Mexico?
- Saturdays, Sundays and holidays are not considered business days.
- Other courier except for our specified must not be used for deliveries.
- After completion of the delivery procedure, we will send you a shipping email from <international@markandlona.com> .
If you have inquiries regarding delivery, such as "change of delivery destination" or " change of delivery date and time”, please contact directly to our specified courier with tracking number provided in the email.
※It may take some time for the delivery status to appear.
All the merchandise will be shipped from Japan.
Delivery Information
- Please refer to the estimate delivery days from shipment information below.
※ For standard delivery days only; standard delivery days are not guaranteed.※
- Please note that delivery may be delayed due to traffic, bad weather conditions, and secluded region difficulties.?
- Orders processed on Saturday, Sunday, and public holidays will be shipped on the next business days.
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